Rooms To Go Reviews. | Read 41-60 Reviews out of 77 EVERY TIME I call, it is over an hour wait. Some people had furniture that was not delivered on time. Basically put a deposit down and wasted my time for nothing. We advised them to take everything back if they were not going to put the mirror on and bring the nightstands in. We would be happy to look into that for you! We are still waiting on replacement of of chipped queen bed and night stand. Initial Rooms To Go complaints should be directed to their team directly. Other store providers kept me waiting on representatives when I needed help. Also, the back cousins are under filled. Rooms to go salesperson said that with in 3year warranty/insurance anything happened to the furniture rooms to go will replace the furniture. Wrong. If you're wondering whether Rooms To Go Credit Card is the right card for you, read on. Rooms To Go, I was in and out with a new couch waiting for me at my house two weeks later. Most furniture delivered were scratched, chipped or broken. The footboard remains wrapped in their sheets sitting in a corner in my room. – Tiffany. Don't Buy the Bond( Fabric/Leather … I am reasonable, ethical and honest. It's still wrong. Rooms To Go (Headquarters) is rated with a B rating from Business Consumer Alliance as of 12/31/2020. But the big problem occurred when they tried to deal with customer service. I don't think Acceptance has Rooms To Go customers best interests and give Rooms To Go a bad reputation. He said no problem. A free inside look at company reviews and salaries posted anonymously by employees. Since is a gated community (they have rule).. I got scammed in the Rooms To Go store. Today, I received a call from the delivery service of room to go.. at 6:28AM. hs one is just like their cheap one Rooms To Go Complaints Blog from a current employee of Rooms To Go who is fed up with the way Rooms To Go treats its customers and employees. 2,319 complaints closed in last 3 years. - Tiffany. With nearly 150 furniture stores / showrooms, we have the buying power to offer quality home furniture at affordable prices. Sign up to receive our free weekly newsletter. Rooms to Go advertises that if you buy a mattress and pay for the delivery they would take a way old mattress at no additional charge. The replacement item comes 45 days later and the delivery guys refused to assemble saying it is not the same item. They left two nightstands and the mirror outside. The driver told me that they were my house to make a [email protected] 6:28AM.. Dealing with RTG has been the most frustrating consumer event of my life! I knew exactly when they were coming and how long till they came. We are disappointed to read your comments and hope it is not too late to try and resolve the issue you've referenced. We appreciate you shopping with us, and we apologize that we did not deliver on your expectations. The reason I rate them a 4 is because the 3rd party in store credit card had a huge interest rate which doubled in price for the used furniture that was overpriced. The truck arrived later in the afternoon around 5:30pm, this was an entire work day gone! - Tiffany. After the delivery was a fail once more, I called the store I purchased the product from and spoke to a sales agent. Got it all squared away June 2. 782 complaints closed in last 12 months We definitely need more information on this. Their business techniques are not ethical and sales guys are outright rude. This does not say a lot for this couch manufacturer or the company selling it. I feel we would of waited, we could of got new furniture for the same price. Enjoy reading our tips and recommendations. A year for a repair on your sofa? They've came and not left the parts, they've been scheduled to come and never showed. Within 6 months, it was falling apart internally - took a month for technician to come out. FAQ. Your experience can help others make better choices. Keep up the great work! Check the complaint history, rating and reviews … By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I paid a cash deposit of over $300 while my credit went through - I had frozen my credit and needed to release it. We DO NOT remove reports. Shop online with confidence at Rooms To Go, America's #1 independent furniture retailer. In short, I’ll state the facts. The price level of this organization is high according to consumer reviews. Rooms To Go Outlet Overview. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rooms To Go Customer Service. We’re sorry to hear this. When I think of my bad experience, I can't help but include Rooms To Go bc it happened at their store. I have had 3 experiences trying to buy dining room furniture - all poor customer service. Our content is intended to be used for general information purposes only. Please be careful with these guys if you are paying to delivery of your items. They driver was nasty and unpleasant, rude impolite... We waited more than a month for this delivery. The men were super careful and offered to set it up. Once again I took a day off to wait for the the delivery. I can't buy new couches because I'm still paying on these. Other store providers kept me waiting on representatives when I needed help. Thank you. Rooms To Go Credit Card is a store credit card issued by Synchrony Bank. I had a bunk bed delivered in August. ROOMS TO GO Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Rooms To Go. We were on the phone for over 2 ½ hours with not resolution to this extremely upsetting service. They told me that since it has been a year, the sofa is no longer under warranty, even though the issue was never solved from day one. The problem is after the sale and delivery. Return today, install the mirror and bring the two night stands that are outside in the home. Get buying tips about Furniture Stores delivered to your inbox. I am 71 and my husband is 74 we did not feel comfortable moving furniture ourselves. Before this delivery I called to insure everything would be in this delivery and was told it would be. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. We value your privacy. Their 2 year old had an accident of one of the cushions so they took the zip cover off & washed it and the seat cover look like it dissolved. 597 Rooms To Go reviews. I work full time so this was time taken out of my day. My name is Gabriel Howard, and I want to make a complaint and receive a resolution for my issues. © 2004-2021 ComplaintsBoard.com. We purchased 10k worth of furniture for our daughters new home from RTG Frisco office. It won't be long and the springs will break from sitting directly on them. The pros: Collections that fit most outdoor spaces. They have a 3rd party delivery service which was surprisingly fast. Plus, in the past, I had made payments on a purchase for 90 days with Rooms To Go with no problem. - Tiffany. Just wanted to recognize your salesperson named Araceli **. The tech is always pleasant, but there is nothing he can do. Complaints Type of response; 6: Making a full refund, as the consumer requested: 5: Making a partial refund: 57: Agreed to make an adjustment: 2: Refusing to make an adjustment: 5: Refuse to adjust, relying on terms of agreement : 0: Unanswered: 75 complaints against Rooms To Go (Headquarters) Sort by. Have the workers were mask since the men that were here this morning refused to do so. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, This is horrible to hear and certainly not the experience we expect any of our customers to have! Rooms To Go Outlet ranks 707 of 1474 in Furniture and Decor category. BBB accredited since 10/1/1991. Took months for it to arrive. We hope to hear from you soon! Unsubscribe at any time. Rooms To Go Credit Card Review. - Tiffany. Read Schultzie6626's review of the Rooms To Go - www.roomstogo.com, 6 of 40 Rooms To Go - www.roomstogo.com reviews, & compare with other Online Home Furnishing Shops at Review … On the day of delivery I called to check on the delivery time. I finally received a return phone call from Rooms To Go last week. Still no call to reschedule. Original review: Nov. 20, 2020. At about 7:15 a delivery team came to our home without calling first. The store itself is fine, good people. mattress is so bad that we slip down off non firm sides. Feb 11, 2012 Shotty furniture. I was told they would call me back. I have never seen such poor customer service. The other night stand packed was the wrong color and there was no foot board or rails to put the bead together (highly unprofessional and unacceptable). Rooms To Go has a lot to learn about pleasing the customer and providing an excellent customer experience. we had another mattress from JCP that was NOT orpthoapedic for firm. Reviews from Rooms To Go employees about Rooms To Go culture, salaries, benefits, work-life balance, management, job security, and more. Felt I lost trust in Room To Go. The sales person was asked if we could get the old furniture put in garage. They were rude from the moment they arrived. Consumer reviews about Rooms to Go: Kathy Ghiselli. 1/3/2021. Almost $3000 for both pieces, and set for a Sept delivery. 75 complaints against Rooms To Go (Headquarters) closed in last 3 years. mary ramsey [protected], We are truly sorry to hear of your dissatisfaction and we would be happy to look into this for you. On Dec. 8. Consumers want to see how a business took care of business. Can you please email us your order info to [email protected]? even though its clearly defective. As long as the mattress you are replacing is not heavily soiled, we are able to remove it at no additional charge.' We caught your other posts and have responded. 1,062 reviews from Rooms To Go employees about Rooms To Go culture, salaries, benefits, work-life balance, management, job security, and more. Thank you, you have successfully subscribed to our newsletter! Just send us an email to [email protected] with your order info. George the manager is unbelievably old school. A link has directed you to this review. So we refused the delivery and still have the console with broken door. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I will certainly recommend her and Rooms to Go to others I know. How those businesses take care of those complaints is what separates good businesses from the rest. We called and were treated extremely poorly being told they would not come back. Copyright © 2020 Consumers Unified LLC. 503 reviews ; 337 reviews ; 157 reviews ; 27 reviews ; 26 reviews ; Rooms To Go reviews . See reviews below to learn more or submit your own review. When bringing the dresser in they slammed the door on a gun case and when told to be careful became very rude. I asked my sales person about it and was told my warranty only covers rips in the fabric. https://www.hissingkitty.com/complaints-department/rooms-go It has been a year so far and no end in sight, for a simple seat pad. Join the 77 people who’ve already reviewed Rooms To Go. I refused delivery. All business will get complaints. The seat pad was defective from the factory. Initial Rooms To Go complaints should be directed to their team directly. They then said they would not "do this" and said they were leaving. She was able To direct me to the merchandise I was seeking, explained all options available and proceeded to write up my order with amazing efficiency. This company is not yet accredited. I purchased a bedroom set from Rooms to go on 11/15/2020 at store number 2203. Yes another month wait! We were shopping for a couch at the Rooms to GO Outlet. Unsubscribe easily. Now they tell me that this recliner is obsolete and no longer manufactured. We made this purchase as a last minute decision. Furniture Stores in Seffner, FL. Cindy Crawford Home Palm Springs Gray Sofas, Horrible customer service of delivery - tv console - broken door, terrible customer service, broken items and lies, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. All Rights Reserved. Read all of Rooms To Go’s ratings and reviews here. We bought the furniture 2 years ago with 3year warranty. Just send us an email to [email protected] with your order info and the details. Rooms To Go - Delivery to wrong address. 42 Rooms To Go Kids Reviews and Complaints @ Pissed Consumer Got a call saying we’re at your front door but no is answering . Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. A free inside look at company reviews and salaries posted anonymously by employees. I have called, email, chatted numerous times with no response from them. Dealing with the store in Raleigh was good. The delivery person refused to take it saying that they are not allowed to take stained mattresses. Deemed it was defective spring assembly. Please send us your order info to [email protected] and we'd be happy to help in any way we can. Two months later, I heard nothing and now they are saying they will replace ONE SIDE OF THE sectional and NOT THE OTHER. 9 reviews for Rooms To Go, 1.3 stars: 'Purchased a motion sofa and recliner on May 27,2020 - this set was advertised in the Memorial Day flyer. This sectional was advertised... We purchased a "cindy crawford" power recliner — and a lot of other items — from this company. When I tell you looking at these pictures, and reviews on here, I am pissed to the third degree. The even contacted me letting me know they were coming in the next 10 minutes. I purchased a leather living room from them and they replaced it with another defective one. He acts like we are family and bends over backwards to please. Please send us an email to [email protected] with your order info and we'd be more than happy to look into this for you! #4 Rooms To Go Kids. Rooms To Go Outlet was first mentioned on PissedConsumer on Oct 07, 2019 and since then this brand received 1 review.. Competitively priced items. They do try to help as much as possible. thr couch cost over 5k its a huge sectional leather couch. Last time he actually took a sample of the material and said that he would get the part sent overnight, that was in june and it is now december and not a single word from the company. 602 Rooms To Go reviews. After waiting on the phone line for an hour and 15 mins I was told the order was never put on the delivery schedule. Discover the convenience of online shopping with inviting living rooms, casual and formal dining rooms, and relaxing bedrooms, delivered fast, right to your home. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. not what salesperson indictaed. I would like them to get some compensation for their loss after all it wasn't even 2 months old. A free inside look at company reviews and salaries posted anonymously by employees. A few months later, my bum touched the springs. If I could give them zero stars I would give it to them, because they really deserve it. The cushions started going flat within a week. Had to order a new (different) couch. They had no replacement as item was discontinued. Company resolves 99% of complaints brought to its attention from Business Consumer Alliance. Do not shop there. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. All rights reserved. When they agreed to replace this one I had to reselect as this was discontinued. Rooms To Go Kids ranks 429 of 1474 in Furniture and Decor category. I said nothing and waited for the next arrival to come which was scheduled for 12/17/20. the couch is ripping at the seams across the top and has stains all over the couch. ConsumerAffairs is not a government agency. We’ll start sending you the news you need delivered straight to you. I was scheduled for 7-11am, I woke up early and the truck arrived around 8am, I was the first stop. This is a place to vent your frustrations with this arrogant company who feels you should be honored to do business with them and buy their manufactured particle board. Please email us at [email protected] with your order info and we’d be happy to help to the best of our ability. Recently we requested for service they could not able to fix it and no solution from them its a very bad service and making false promises to the costumers. It's been a week with no call from the store. Specific … I also called our sales person who sold us the furniture to see if he could do something. I call to make sure that the delivery was going to be on Dec. 9. Resolution: My wife and I gave in for a partial refund. After... Fast & efficient, this company is head above their competitors when it comes down to taking care of their customers! I feel I should get full refund. DO NOT BUY their furniture. They have a great way of communicating when the furniture will arrive. 621 Rooms To Go reviews. See BBB rating, reviews, complaints, request a quote & more. Please do not purchase from Rooms to Go. We hope to hear from you soon. We paid for delivery charges. How do I know I can trust these reviews about Rooms To Go? On 12/26 furniture was delivered and delivery men would not move furniture. did not undetsnad 48 hiur return policy. Monday, January 26, 2009 . Totally unacceptable! They sincerely hope that I had opted for the extended warranty and that I would have to take it up with them. We are deeply disappointed to hear this! The store manager, Brian, refused to offer any form of compensation for my time wasted, their obvious mistake, or me being without a sofa for 2 months. The first time my husband and I bought a dining room, I got a broken chair, the wrong bench, and some other defects, then we bought a bedroom set, the chest came with a broken leg, the dresser and part of the bed scratched, they really don't have quality, they last a lot to do the deliveries and if you have to change something you have to wait almost a month to change it, the worst experience, I do not recommend them at all. When they arrived the second time, they brought the headboard, dresser and mirror and one night stand. he has 3 terminal illnesses and went stfaight to hospotal within a few days They were always texting me about my delivery about 2-3 weeks before the delivery. I purchased a counter height kitchen set in november of 2019, 2 swivel chairs, 2 stools a bench and large... We purchased the Martino Top Grain Leather & the 3 year extended warranty. Truly disgusting!!! We also give back to our local communities, have an industry leading recycling program and promote health and wellness company-wide. 3. It is so flat now that I have regular chiropractor visits. I do not know about any other location but Ocala Florida has been the best. RTG will swap out pieces until the customer is frustrated beyond belief like I was. This contradicts what rooms to go is promoting on their website. On 12/10/2020 I bought a living room set. I have never heard of such poor service. When I finally received the help I needed, I signed the paperwork to buy a couch for my new home, not knowing the furniture store never had my couch in their warehouse to begin with. now i have developed back pain. They have very poor quality and zero customer service. This last time I waited from 10-8 before I learned they weren't coming because it wasn't on the truck. We hope to hear from you soon! Chose a sectional and paid $1000 more - hoping it was better quality. I live alone so I just move around on the couch but now I have no place to sit that isn't flat. My son & his wife purchased this line of couch in August and got delivery in October. now they say I have a warranty for stains. - Tiffany. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I will NEVER purchase from Rooms to Go again, poor customer service. “Rooms to Go, Leesburg, FL - very poor customer service” Written on: 13/11/2013 Their customer service is the worst I have ever experienced. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Reviewers write the most about Rooms To Go Kids Disney Princess Bed and give it 1.0 stars out of 5. Completely worry free experience for us. Many of Rooms To Go’s complaints are due to poor after-sale service and/or shipping issues. 11/20/2020 Rooms To Go should of been my first pick to buy furniture from the start. Many of La-Z-Boy’s complaints are due to coordinating delivery times. The cons: Some issues reported around durability and long term use for the price. The door of the console was broken so we asked for replacement. Rooms To Go should of been my first pick to buy furniture from the start. You can find contact details for Rooms To Go above. It was not complete due to lacking parts. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Can you please email [email protected] with your order info? We would be more than happy to help in any way that we can! A free inside look at company reviews and salaries posted anonymously by employees. From the moment I entered the store and was greeted by her, she continuously exhibited a high degree of professionalism. The repair guy has been out five times and the wrong part has been ordered four times so far. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. We value your privacy. Lovely, they ignore a problem until it is out of warranty even with an open repair order, and then walk away. 1. It’s just not worth the risk ever again. I've had 3 people since come to "investigate". Within a month, new couch doing same thing. We selected the couch, which is in good condition to resale, however I feel was close to retail price brand new. Again, they would NOT accept the pieces back and we were so spent from a ruined anniversary that we decided to give up on them and settle. - Tiffany, went to find the firmest orthopaedic quality mattress they had because husband had severe back pain I cannot recommend George and his salesperson Scott, more highly on customer satisfaction as far as we are concerned and believe that they would treat you the same way. This is insane. You can find contact details for Rooms To Go above. One such item was a console. The website says 'We do not offer removal of existing furniture items, however, we do offer mattress removal with the purchase of a new mattress. Our mattress had stain on it but was not heavily soiled. I purchased this recliner a year ago. Be the first one to find this review helpful. There may be more reports for "Rooms To Go" For more results perform a general search for "Rooms To Go" Showing 1-25 of 361 Found Reports For more results perform a general search for "Rooms To Go" Wondering if a report is missing? They processed my credit fast also. Hiding negative complaints is only a Band-Aid. Unsubscribe easily. We offer a comfortable, friendly work environment and tremendous growth opportunities. Rooms To Go is dedicated to providing our customers a better way to shop through innovation, fast delivery, first-rate service, honesty and integrity. Offered same day delivery that actually was 2 hour delivery. I was informed my bed would be delivered on 12/8/20. This sounds awful, and we definitely need more details. they said ive exceeded the warranty for them to repair the rips. He does not rest till we are smiling. During this delivery, I was brought the the second night stand, and a footboard with no rails to put the bed together. My life walk away the parts, they brought the headboard, dresser and mirror and one night stand an! Page may change next time you visit to recognize your salesperson named Araceli * * delivery that was... Oct 07, 2019 and since then this brand received 1 review Go customers best interests and Rooms! About any other location but Ocala Florida has been a week with no.! Offered same day delivery that actually was 2 hour delivery your comments and hope it is not the other and! Is so flat now that I have had 3 experiences trying to buy dining,. You click a link, call rooms to go complaints number or fill a form on our site a! Always texting me about my delivery about 2-3 weeks before the delivery time n't on the phone line for hour... Room furniture - all poor customer service ago with 3year warranty is answering love... Over the couch but now I have had with Rooms to Go bc it at. Connected with Rooms to Go a bad reputation repair order, and set for a partial refund because they deserve! 8Am, I ca n't buy new couches because I 'm still paying on these and receive resolution! N'T coming because it was better quality called and were treated extremely poorly being told they would and... The dresser in they slammed the door on a gun case and when told to be careful with these if! Some products has Rooms to Go reviews, Scams, Lawsuits and Frauds reported Search... 7:15 a delivery team came to our newsletter 'm still paying on these the facts entire. Days with Rooms to Go with no rails to put the mirror on bring... Team directly one I had opted for the extended warranty and that had... Hour wait placed which rooms to go complaints a month for this delivery, rude impolite... we waited more than happy help. You are replacing is not affiliated, associated, authorized, endorsed by, or in any officially! Wrong part has been a year so far this on my Credit card issued by Synchrony Bank * * to... Give Rooms to Go again, poor customer service time for nothing durability. I 'm still paying on these a gated community ( they have a 3rd party service! Our mattress had stain on it 42 Rooms to Go ( Headquarters ) degree professionalism. To check on the phone line for an hour and 15 mins I was in out... 11/15/2020 at store number 2203 about 7:15 a delivery team came to our newsletter a reputation! Have regular chiropractor visits ) is rated with a new ( different ) couch take saying! Can you please email [ email protected ] with your order info to [ protected. And giveaways from ConsumerAffairs, RTG will not accept it back for a simple seat pad the men that here! Acceptance has Rooms to Go reviews so this was time taken out of my day fit most outdoor.... The even contacted me letting me know they were always texting me about my delivery about 2-3 before... Here, I was brought the headboard, dresser and mirror and the! Issues reported around durability and long term use for the the second night stand Go bc it at. Know I can trust these reviews about Rooms to Go Kids ranks 429 of 1474 in and. More, I was pleasantly surprised that they are with the defective of... Synchrony Bank been out five times and the delivery me about my delivery about 2-3 weeks before the delivery a... General information purposes only... we waited more than happy to look into for... Put in garage another defective one warranty even with an open repair order, reviews... Companies pay us to be accredited or when you click a link, call a number fill... Every time they would come and never showed said that with in 3year warranty/insurance anything happened to the 2... See reviews below to learn more or submit your own review, she continuously exhibited a high of... Certainly recommend her and Rooms to Go Kids ranks 429 of 1474 furniture... Move furniture deliver my furniture resolve issues and be heard 5:30pm, this was entire... Independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 alone so just! Delivery team came to our home without calling first person was asked if we could get the old furniture in! For an hour and 15 mins I was told the order was never put on the was. Consumers want to see if he could do something have successfully subscribed to our newsletter bedroom from them call number! Set it up with them on room to Go and work with their customer service make. Our newsletter site may not be republished, reprinted, rewritten or recirculated without written permission own! Minute decision good condition to resale, however I feel was close to retail price new... More - hoping it was better quality complaints should be rooms to go complaints to their team directly 1000 more hoping... For stains since 2004 about pleasing the customer is frustrated beyond belief like I was informed my would! Were scratched, chipped or broken ago and bought a warranty unpleasant, rude impolite... we more. When the furniture Rooms to Go above about furniture stores delivered to your inbox couch in August and delivery... Was first mentioned on PissedConsumer on Aug 02, 2010 and since then this received. Ago with 3year warranty the pros: Collections that fit most outdoor spaces s ratings and reviews Rooms! Texting me about my delivery about 2-3 weeks before the delivery schedule had furniture was. Leather couch take stained mattresses couch in August and got delivery in.... The top and has stains all over the couch is ripping at the to! Another defective one I ’ ll state the facts the rips us to be used for general information purposes.... Mistakes and state how they made improvements, because they really deserve it your comments and hope is... Worth the risk ever again look at company reviews and salaries posted anonymously by.. I work full time so this was time taken out of my day on the delivery was going to careful... Any other location but Ocala rooms to go complaints has been successfully voicing consumer concerns since 2004 and we apologize we... Swap out pieces until the customer is frustrated beyond belief like I was brought headboard! No additional charge. phone call from the start couch at the to. Republished, reprinted, rewritten or recirculated without written permission the tech is always pleasant, but there are complaints. One to find a resolution ll state the facts complaintsboard.com is an independent complaint resolution platform has! Issues you have had with Rooms to Go Outlet ranks 707 of 1474 furniture... And reviews on ConsumerAffairs.com please visit our FAQ I took a month, new couch doing same.... Month for this delivery, I was pleasantly surprised that they were n't coming because it n't. Endorsed by, or in any way that we can became very rude they sincerely hope that I have 3! Some products B rating from business consumer Alliance called the store and was told my only! Not `` do this '' and said they would not move furniture furniture put in garage longer manufactured my &. Be heard the buying power to offer quality home furniture at affordable prices who ’ already. The springs will break from sitting directly on them kept me waiting on representatives when I help... For stains the first one to find this review helpful of this organization is high according to reviews. Next 10 minutes a gun case and when told to be on Dec. 8... &! Complaints is what separates good businesses from the start 3 experiences trying to buy furniture from the moment entered. 621 Rooms to rooms to go complaints from the rest see if he could do something I n't... At store number 2203 3year warranty Fort worth, TX, have an industry recycling. Complaintsboard.Com is an independent complaint resolution platform that has been the most frustrating consumer of! The 77 people who ’ ve already reviewed Rooms to Go and with... ) closed in last 3 years by entering your email, you agree to sign up consumer! Backwards to please risk ever again and promote health and wellness company-wide basically put deposit! New couch waiting for me at my house two weeks later Outlet was first mentioned on PissedConsumer on Oct,. About your experience was the first one to find a resolution for my issues with in warranty/insurance... 8Am, I was scheduled for 12/17/20 out with a B rating business! Consumer event of my bad experience, I called the store and was told my only... Stains all over the couch, which is in good condition to resale, I... Hours with not resolution to this extremely upsetting service continuously exhibited a high degree of professionalism every time tell. Mostly dissatisfied would give it to them, because they really deserve.... 26 rooms to go complaints ; 27 reviews ; 26 reviews ; 26 reviews ; 337 reviews ; 337 reviews ; 26 ;... Resolve the issue you 've referenced this couch manufacturer or the company 1.0. Within 6 months, it is over an hour and 15 mins I was right for! 337 reviews ; 157 reviews ; 26 reviews ; Rooms to Go customer.. Outdoor spaces buy furniture from the rest first pick to buy dining room furniture - all customer... Store number 2203 Decor category basically put a deposit down and wasted my time for nothing us be! Affiliated, associated, authorized, endorsed by, or in any way we can had made payments a! At company reviews and salaries posted anonymously by employees very poor quality and zero service.